Airbnb has updated their cancellation policy to allow guests to cancel their reservations for a full refund in response to the global disruption to travel caused by COVID-19.
The cancellation is valid for all booking worldwide instead of Mainland China, South Korea, Italy and the United States.
This policy applies to all existing reservations for stays and Airbnb Experiences made on or before March 14, 2020, with check-in dates between 14 March and 14 April 2020.
Under the new policy, guests can claim a full refund without penalty – a policy implemented to avoid putting pressure on guests, Airbnb CEO Brian Chesky said.
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