Almost everyone owns a credit card and when we travel overseas, paying with credit card is our preferred choice. Travelling with cash is risky especially in places like Paris, Rome, Bangkok where pickpockets are quite rampant.
Moreover, we are able to earn air miles points that can be redeemed for First or Business Class air ticket.
For those who paid with a credit card in overseas, you should encounter this question quite often from the cashier “Sir/Mdm, Would you like to pay in Euro or your own country currency MYR/SGD?”
Which to choose? If you ask the cashier, he/she will reply “Home Currency. You know how much you are paying upfront so you don’t get shocked when the statement arrived”
Though the statement is true however they did not disclose the whole picture to you! Read On.
During our trip to Italy, I was given a slip instead of showing the amount from the card machine so I took a photo for comparison.
Payment Amount: Euro 954
Home Currency Amount: RM4,485.33
Foreign Currency Amount: RM4,357.93
Differences : RM127.40 / 3% extra
If I had chosen to pay in MYR instead of Euro, I will end up paying extra RM127.40 while for a simple question, the retailer earned an extra 3% commission.
This feature is known as Dynamic Currency Converter. The exchange rate is determined by the relevant merchant at the point of purchase which is usually higher than the foreign currency exchange rate.
Dynamic Currency Converter is not a scam but a service offered to customers who wish to pay in home currency. As long as you are aware and accept this, it is fine. However, we encountered several occasions where the cashier did not inform us of the choice and automatically made us pay in the home currency for the sake of extra commission. That is cheating.
A statement from Visa Malaysia states that it is our right to reject DCC offer but if after rejecting & still see DCC transaction in the bill, you should ask your issuing bank to contest the charge.
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